v1.7.25 - Accurate canceled trial timelines #
Customer timelines no longer show a trial ending after a Flo-managed subscription is already scheduled to cancel or pause.
27 Aug 2026
Fix
Subscriptions
API
Customer timelines now reflect the actual lifecycle of Flo-managed trials when a cancellation or pause is scheduled near the trial boundary. Customers and support teams see the action that will take effect, without an additional trial-end step that will not occur.
What changed
- The
subscription.trial_endfuture event is omitted when a scheduled cancellation or pause takes effect on or before the trial boundary. - The scheduled cancellation or pause remains visible in the timeline.
- When the cancellation or pause is scheduled after the trial boundary, the trial-end event remains visible before it.
Why it matters
- Customer journeys no longer suggest that a canceled or paused trial will continue through a separate trial-end step.
- Merchants and operators receive a clearer, chronologically accurate view of upcoming subscription activity.
Developer notes
- Timeline request and response schemas are unchanged. Integrations should continue to treat
futureEventsas the current projected schedule rather than assuming that every trial includes asubscription.trial_endevent. - No SDK update, payload migration, merchant configuration, or operational action is required.